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FAQ for Instructors
Activity log, scheduling, and decision submissions
What do I do if there is a conflict regarding decision submissions?
What happens if a team member submits a decision that has not been agreed upon by the rest of the team?
Who can submit decisions and when?
How much time should my students spend on the simulation?
Do I need a textbook for the game?
How long does it take to set up a game?
How to design a game
FAQ for Students
Account creation and log-in issues
Where do I go to sign in?
I can't sign in, help!
Where do I register for the simulation?
Accounting and Finance Questions
Why aren't my revenues showing in the accounting sheets?
Emergency loans, Bankruptcy, and you
General in-game questions
How can I see who's on my team?
My game should have processed by now, why hasn't it?
Customer Union messages. What do they mean?
Stock outs, why did it have to be stock outs?
What are Target Segments? Can I change my target segments?
I received a false advertising message but my ads are accurate
Sales Channel Questions
What does my support staff do? Will they sell as well as support?
Market Impact Graph